service charter

service charter
  1. концепция услуги

 

концепция услуги
(ITIL Service Design)
(ITIL Service Strategy)
Документ, содержащий детали новой или измененной услуги. Новые услуги и существенные изменения услуг описываются в концепции и авторизуются управлением портфелем услуг. Концепция услуги передаётся на стадию проектирования услуг, где создаётся проектная документация на новые или измененные услуги.
См. тж. предложение по изменению; портфель услуг; каталог услуг.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]

EN

service charter
(ITIL Service Design)
(ITIL Service Strategy)
A document that contains details of a new or changed service. New service introductions and significant service changes are documented in a charter and authorized by service portfolio management. Service charters are passed to the service design lifecycle stage where a new or modified service design package will be created. The term charter is also used to describe the act of authorizing the work required by each stage of the service lifecycle with respect to the new or changed service.
See also change proposal; service portfolio; service catalogue.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]

Тематики

  • информационные технологии в целом

EN

  • service charter


Англо-русский словарь нормативно-технической терминологии. . 2015.

Игры ⚽ Поможем решить контрольную работу

Смотреть что такое "service charter" в других словарях:

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  • Charter Air Transport — is a certified part 135 air taxi provider based in Cleveland, OH at Burke Lakefront Airport. The airline is licenced by the Department of Transportation to provide privately arranged flights and in addition scheduled public flights. Cleveland s… …   Wikipedia

  • Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… …   Wikipedia

  • Charter Mark — noun In the UK, an award bestowed on organizations that achieve a high standard of service under the Citizen s Charter • • • Main Entry: ↑charter …   Useful english dictionary


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